WiFi Gratís
Café da manhã grátis‎

Heart Hotel

Cancelamento grátis Reserve com mais de 4 dias de antecedência para cancelamento gratuito.

Descrição do estabelecimento

Centrally & ideally located! Our rooms are overlooked the centre part of Hanoi Old Quarter. Within 1 minutes on foot to attractive sights as Hoan Kiem Lake, the water puppet theatre and Ngoc Son temple. Walking distance to Ho Chi Minh Mausoleum & Museum and the temple of Literature. The most convenient part to go to the bars, restaurants and banks...

All the rooms are private, equiped fully and comfortably furnitures. Our offers for all our Guests: daily complimentary breakfast, in room setted up tea, coffee, snack, mineral water. Fruit and drinks are served all day.

Reception is open 24 hours with fluently English speaking team.

A front desk opened and staffed 24/7.
Daily housekeeping included in the room rate.
Private bathroom for each unit.

***Property Policies and Conditions***
1).Check-in: 14:00-23:00
Check-out: Before 12:00 noon
Earlier check-in is possible without surcharge IF that room is available.
If you prefer earlier check in for sure, we recommend you reserving the room from the prior night.
2).The free luggage storage room is available at our hotel.
3).Cancellation Policy:
- If canceled up to 3 days (72 hours) before date of arrival, no fee will be charged.
- If canceled later than 3 days (72 hours) or in case of no show, 100% deposit will be charged.
4).Payment: Visa Card, Master Card, Traveler's Cheque are accepted with 3% service charge.
5).Children and Extra beds:
Children under 5 years old stay for free if sharing the bed with adults. Children aged 5 or over must use an extra bed. An extra bed is available @5 usd/bed. In case that you book our rooms via any website and do not either register for children aged five years or older or request for extra beds, please follow the Hotel’s Children Policy when you check in.
6).Please avoid scams: It may happen on the way to our hote. There are some people who will come to you and convince to take you to a 'second hotel' which is not ours by saying our hotel is fully booked. Please do not follow them andmake your right way to our hotel at 11B Hang Hanh Street to avoid being taken to a wrong hotel.

Comentários e avaliações

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Avaliações mais recentes

8.9
Maravilhoso
04/2/2019
Excellent staff who couldn’t do enough to help us - especially booking trips and getting discounts! Great location just seconds away from the lake, Old Quarter and French Quarter
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Casal, 25-30
7.1
Muito bom
30/1/2019
Heart Hotel felt a little expensive for the dated rooms and facilities. Our Air conditioner stopped working and we had to use the wifi from the hotel next door. The staff were accommodating and the free breakfast was nice.
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Casal, 18-24
8.6
Maravilhoso
21/1/2019
The hotel is a bit dated but good stay and great location! Only 1 block from Hoan Kiem Lake and walking distance to other sights. Friendly staff and good breakfast cooked to order in the morning.
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Casal, 31-40

Instalações

  • Grátis

    • Café da manhã
    • Estacionamento gratuito
    • Mapas da cidade gratuítos
    • WiFi Gratís
    • Acesso gratuito à Internet
  • Geral

    • Elevador
    • Ar condicionado
    • Adaptadores
    • Troca de livros
    • Beliches disponíveis
    • banheira aquecida
    • TV a cabo
    • Terraço ao ar livre
    • luz de leitura
    • Estacionamento
    • Secadores
    • Caixa de depósito seguro
    • Telefones de cartão
  • Serviços

    • Internet
    • Instalações da lavanderia
    • Translados do Aeroporto
    • Aluguel de bicicletas
    • Depósito de bagagens
    • Serviço de fax
    • Recepção 24 horas
    • Passeios/Informações turísticas
    • Câmbio de moeda
    • Caixa Eletronico
    • Ônibus de traslado
    • Serviço de correios
    • Segurança 24 horas
    • Serviços de limpeza
    • Centro comercial
    • Ultimo check out
    • Recepção (Horas limitadas)
  • Alimentos e bebidas

    • Instalações para fazer chá/café
    • Frigobar