Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor selecione para mostrar que leu e entendeu os termos e condições.
Você deve aceitar os termos e condições para que possamos confirmar sua reserva.
Reserve com mais de 1 dias de antecedência para cancelamento gratuito.
  • Ótima Localização
  • Staff Prestativo
  • Boa Limpeza
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Descrição do estabelecimento

The a&o Berlin Mitte welcomes its guests completely renovated in a new design. It is centrally located in the district Mitte and well connected to the transport network. Neighboring to Kreuzberg, with only two underground stations to Alexanderplatz and a 10-minute walk to Ostbahnhof, it is the ideal base for exploring the city. With 479 modern single, double, family and shared rooms, there is a wide choice of room types - whether backpacker, group or family: everyone will find the right bed. All rooms have a bathroom with toilet, shower and the most important hygiene items. The reception and the snack bar in the design lobby are available 24 hours a day, as well as free highspeed Wi-Fi throughout the hostel. In addition: a beer garden, guest kitchen and laundry, bicycle rental, reading corner, air hockey and football table etc.

- 24-hour reception and snack bar
- All you can eat' breakfast for just 7.9 € from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- Free Wi-Fi in all public areas and rooms
- Free gym
- Check-out by 10 a.m. (on weekends: 11 a.m.)
- Late check-out until 2 p.m. on request (10 € per room, private room only)
- Non-smoking only
- Multilingual, friendly staff
- Ticket sales and information day and night
- Air hockey and tabletop football
- Laundry and kitchen for guests
- Sky Premium TV in the lobby
- Children's play area
- Car parking (19 € per day)
- Electric car charging station
- ATM in the hostel
- Free safe at the reception
- Your pet is welcome for 10 € per night (private room only)
- Meeting rooms with equipment bookable
- Coworking Space in the design lobby Verificar Regras da Casa

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Comentários e avaliações

  • Valorize Seu Dinheiro 7.3

  • Segurança 7.4

  • Localização 7.9

  • Funcionários 6.6

  • Ambiente 7.0

  • Limpeza 6.6

  • Instalações 7.0

Avaliações mais recentes

  • 10.0


    20 Fev 2020
    Quartos amplos, Limpos e higienizados. Ótimo staff. Preço razoável. Cama confortável.
    Brasil, Homem, 31-40
  • 9.7


    30 Dez 2021
    Great hostel. Very tide and clean. Near to centre city.
    Brasil, Mulher, 31-40
  • 9.1


    31 Out 2019
    Ótimo lugar! Perto de estação/mercado/restaurante; Café da manhã bem servido (+- €10); Check-in 24h;
    Brasil, Grupo somente de homens, 31-40
  • 8.6


    22 Jan 2019
    The hostel have a great integration room, which is really organized and you have a lot you can do. There's a bus stop in front of the hostel and a metro station within a 10 minutes walk, so it's really easy to go anywhere in the city. But we did have some troubles with the room. We were paired with 2 homeless guys, which peed in a bottle and made A LOT of noise during the night. We talked and the staff changed our rooms, so our experience was better after that. But be careful in winter!
    Brasil, Mulher, 18-24
  • 7.4

    Muito bom

    11 Jul 2019
    Mas instalações eram incríveis, mas os funcionários não nos deram assistência, não nos explicaram sobre cozinha nem lavanderia. Faltou esse cuidado apenas.
    Brasil, Mulher, 18-24
  • 6.6


    03 Jun 2021
    First, I really feel deceived about being charged for the bed linen. When I go to a restaurant, I suppose to pay for the plate and to receive the cutlery, not to pay it apart. This is not honest from the hostel part. I didn't have a locker to put my bag in the room and just get concerned if I was get in and find my things in the place I left them.
    Brasil, Homem, 31-40
  • 5.7


    23 Dez 2019
    Não existia locker dentro dos quartos, o que é bem incômodo. Além disso, não tinha pano no chão do banheiro, então toda a vez que alguém tomava banho ficava tudo molhado. A cozinha compartilhada é minúscula com apenas 2 bocas de fogo, e quase não tinha louças/panela, pratos e talheres para fazer comida.
    Brasil, Grupo misto, 18-24
  • 4.3


    30 Jul 2021
    Security: terrible. Anyone can enter the hostel and reach the lounge, facilities and room areas. Facilities: shared kitchen is dirty. Lounge is understaffed. 4-person room: Crowded. It was dirty when I arrived. The bathroom was so small that you can barely sit on the toilet. Night lights and USB of two beds were not working. I had a terrible experience for the first night. I booked a 4-p room and there was already someone in the room. It was dirty and nobody came to clean while I was there.
    Brasil, Grupo misto, 25-30
  • 3.4


    05 Nov 2021
    The worst customer service I have ever been in my life. The staff is untrained and barely speaks English and it does not seem to care too much about it. The bar does not work on weekends (days where the hostel suppose to have more guests). There are no tips from staff to discover around. No amenities close. Not to mention, it is very dirty. Never going to come back.
    Brasil, Homem, 31-40
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  • Mapas da cidade gratuítos
  • WiFi Gratís
  • Acesso com cartão chave
  • Alugam-se secadores de cabelo
  • Armários
  • Café da manhã não incluído
  • Chuveiros de água quente
  • Elevador
  • Estacionamento
  • Estacionamento para bicicletas
  • Flexible NRR
  • Ginásio
  • Lavadora
  • Lençóis não incluídos
  • Playground para crianças
  • Quarto comum
  • Sala de reuniões
  • Secadores
  • Segue recomendações sanitárias para o Covid-19
  • Terraço ao ar livre
  • Toalhas não incluídas
  • TV a cabo
  • Aluguel de bicicletas
  • Caixa Eletronico
  • Depósito de bagagens
  • Instalações da lavanderia
  • Passeios/Informações turísticas
  • Recepção 24 horas
  • Serviços de limpeza
  • Toalhas para alugar
Alimentos e bebidas
  • Bar
  • Máquinas de venda automática
  • Mesa de Sinuca
  • Wi-fi