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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Group reservations must be cancelled 3 days in advance.

Additional Terms and Conditions

The same terms and condtions apply to groups.

Additional Info:

To accept parties most talk in advance

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor selecione para mostrar que leu e entendeu os termos e condições.
Você deve aceitar os termos e condições para que possamos confirmar sua reserva.
  • Localização Magnifica
  • Staff Brilhante
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Descrição do estabelecimento

We are centrally located, we have an great covered open courtyard, friendly bilingual staff and and a great atmosphere. We will help you with anything you need including tourism, transportation, etc. At Zen House Hostel it is communal living at its finest. Xela is famous for its indigenous Mayan community, spanish schools, handmade fabrics, volcanos, and Las Fuentes Georginas (hot springs) and artisan crafts. Most people come to Xela for its affordable Spanish schools but tourism is becoming more popular every year. Xela is also known for being one of the safest cities in Guatemala.

Zen House is located in the historical center of Quetzaltenango, a few blocks from Central Park (Parque Central). We are within walking distance of supermarkets, farmers markets, restaurants, cafes, pharmacies and locals shops. You can visit historical sites such as Parque Central, the Cathedral, Pasaje Enriquez, etc. We are also very close to popular bars and clubs for your nightlife activities. Zen House Hostel has a great covered courtyard to relax in and large spacious rooms.

The rooms are fully furnished, laundry service is available (additional cost), a fully equipped shared kitchen, free WIFI, lockers, beds, varieties of plants in the courtyard. Breakfast service available starting at $2 USD. There is no air conditioning because it is not required for the climate due to the elevation, the temperature in Xela never goes over 24°C or 75°F. Our hostel theme was inspired by the Zen Buddha. We have bi-weekly housekeeping service but our staff can be available at anytime to clean anything that may need it. Zen House has six rooms including dormitories and private rooms with shared and private bathrooms. We have a large covered common area with where you can relax and converse with other travelers. We also have a fully equipped shared kitchen. You can wash your clothes at our washing machine available for you to use 25 q. per use. Free WI-FI is also available.

Zen House Policies and Conditions:

Check in from 7:00 to 23:50 .
Check out from 07:00 to 12:00 .

Cancellation policy: 24h before arrival.
Payment upon arrival by cash.

Taxes not included - 15%
Breakfast not included.

General:
No curfew.
When entering you must provide identification and some data for registration.
Respect the common areas, other guests and the building facilities.
No animals allowed.
If you use the kitchen you must clean up after yourself. The cookware (dishes, glasses, silverware, etc.) they are only to be used in the kitchen and eating area. And do not bring them into the rooms.
If you damage the building facilities you will be charged for the repair.
If you lose the key to the front door of the building you must pay the replacement of $ 20.00 and if you lose the key to your room the replacement cost is $ 6.00. Verificar Regras da Casa

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Instalações

Grátis
  • Acesso gratuito à Internet
  • Roupas de cama incluídas
  • Toalhas Incluídas
  • WiFi Gratís
Geral
  • Acessível para pessoas com mobilidade reduzida
  • Armários
  • Beliches disponíveis
  • Café da manhã não incluído
  • Chuveiros de água quente
  • Cozinha
  • Estacionamento
  • Estacionamento para bicicletas
  • Fogão
  • Geladeira/freezer
  • Ginásio
  • Lavadora
  • Quarto comum
  • Segue recomendações sanitárias para o Covid-19
  • TV a cabo
  • Utensílios
Serviços
  • Acesso à Internet
  • Check-in/out expresso
  • Depósito de bagagens
  • Instalações da lavanderia
  • Recepção 24 horas
  • Serviço de Despertador
  • Serviços de limpeza
  • Ultimo check out
Alimentos e bebidas
  • Refeições Disponíveis
Diversão
  • Salão de Jogos
  • Wi-fi


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