Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor selecione para mostrar que leu e entendeu os termos e condições.
Você deve aceitar os termos e condições para que possamos confirmar sua reserva.
Reserve com mais de 3 dias de antecedência para cancelamento gratuito.
  • Localização Perfeita
  • Staff Suberbo
  • Fantástica Limpeza
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Descrição do estabelecimento


The Hat Madrid is the first Boutique Hostel in town. Located in a mansion in the best tourist area in the Plaza Mayor, 3 minutes walk from the Puerta del Sol, Gran Via and La Latina.

Offers private and shared rooms, for girls, families and groups of friends. All rooms have a magnificent natural light, private or shared bathroom, air conditioning and WIFI generation.

We know how important is breakfast for travellers, so we offer a great breakfast for a small price. It has an outdoor terrace, solarium and spacious common areas.

We have Dual WiFi! you don't need to know the difference between 2,5 GHz and 5 GHz, you just have to enjoy it. Here, every access point has both channels, so you won't have any problems with the connection. Nor with the price, because it's free.

Waiters? Receptionists? Not here. Here we're all ambassadors of one of the prettiest and most amusing cities in the whole world. And we're all going to help you pick a route, a restaurant, or whatever you want. Just tell us how much is in your pocket, and let us organize the best plan for you.

Please note this hostel conditions:

Payment: We will take payment 48h before the date of arrival, starting at 00:00h. In case of a rejected credit card, you will have 24h to contact us and renew your card, otherwise your reservation will be automatically cancelled.

Cancellation policy: It is free up to 48h before the date of arrival, starting at 00:00h. In case of a late cancellation or No Show, you will be charged the entire stay and the booking will be automatically cancelled.

Credit card fraud: We carry on credit card preauthorisations from the moment we receive a reservation. It is an automatic transaction where we charge and refund a card with the amount that corresponds to your first night of stay. Please allow some time to get your transaction back as banks have sometimes delayed processes.

We reserve the right to refuse admission.

Our establishment has bunk beds and elevated beds in some of the rooms. This circumstance must be considered while staying with us, as well as the danger this may entail. So the client accepts it, thus rejecting any legal action against The Hat Madrid in the event of an accident.

We offer some individual rooms, which are rooms with bunk beds for one person only. They do not include towels, which can be rented at reception.

We don´t accept group bookings. Bookings for more than 8 people will be automatically cancelled without a refund of the Hostelworld deposit.

Modifications/cancellations are accepted by mail only.

Taxes included. No curfew. Sheets included. Towels for rent 2.5 Eur.

Guests under 18 years old must stay in private rooms; we won't allow children on shared dorms.

Stag/Hen parties groups are not allowed on the hostel.

Check in: 15:00

Check out: 12:00

24h Reception.

Low Cost Parking just 1 km away from the hostel. Three times cheaper than any other parking in the city center. Ask at reception! Verificar Regras da Casa

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Comentários e avaliações

  • Valorize Seu Dinheiro 9.2

  • Segurança 9.5

  • Localização 9.8

  • Funcionários 9.6

  • Ambiente 9.1

  • Limpeza 9.4

  • Instalações 9.0

Avaliações mais recentes

  • 10.0


    26 Mai 2022
    Perfect Location, everything is clean and staff very welcoming. Also good to have some drink on rooftop
    Brasil, Homem, 25-30
  • 10.0


    09 Mai 2022
    Hostal increíble!!! Super lo recomiendo
    Brasil, Mulher, 25-30
  • 10.0


    04 Jan 2022
    Excelente localização, perto das principais atrações de Madri. Equipe muito atenciosa e prestativa. Local seguro e muito limpo. E o café da manhã delicioso por um precinho justo. Excelente local.
    Brasil, Homem, 31-40
  • 10.0


    12 Dez 2021
    Sensacional. Um bom lugar pra ficar.
    Brasil, Homem, 25-30
  • 10.0


    07 Jul 2020
    My experience was amazing! 10 of 10! The staff is totally prepared and trained for the “new normal” and you can feel safe at you stay at The Hat. Silvia really helped me on my last day to get to the bus station and it was so helpful 😊 I am very satisfied with my stay and look forward to come back!
    Coreia do Sul, Mulher, 18-24
  • 10.0


    04 Fev 2020
    Hostel very well located (a few meters from Puerta del Sol), and walkable to most of the tourist spots. Good cost-benefit and helpful staff. At night you can enjoy the rooftop (I recommend it) or at the bottom, fraternizing with sangria. I would definitely return and recommend it to everyone.
    Brasil, Homem, 31-40
  • 9.7


    26 Mai 2022
    Quarto estava quente, fora isso tudo perfeito!!!
    Brasil, Homem, 31-40
  • 9.7


    25 Out 2021
    Tudo maravilhoso!!! Minha única sugestão para ficar ainda mais perfeito seria equipar melhor a parte da ‘cozinha’ (colocar canetas e adesivos para as pessoas identificarem as comidas, deixar mais talheres, copos e pratos disponíveis no piso inferior).. de resto tudo muito bom, estrutura dos quartos e equipe nota 10!
    Brasil, Mulher, 31-40
  • 9.1


    20 Jan 2020
    O melhor hostel que já fiquei na Europa, localização perfeita e os recepcionistas sempre atenciosos, café da manhã legal...Preço bom!
    Brasil, Mulher, 31-40
  • 8.9


    30 Set 2021
    The hostel is good in general, except for the beds.
    Brasil, Homem, 31-40
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  • Acesso gratuito à Internet
  • Mapas da cidade gratuítos
  • Roupas de cama incluídas
  • WiFi Gratís
  • Acesso com cartão chave
  • Alugam-se secadores de cabelo
  • Ar condicionado
  • Armários
  • Café da manhã não incluído
  • Caixa de depósito seguro
  • Chuveiros de água quente
  • Elevador
  • Lavadora
  • Micro-ondas
  • Quarto comum
  • Sala de reuniões
  • Segue recomendações sanitárias para o Covid-19
  • Terraço ao ar livre
  • Toalhas não incluídas
  • Acesso à Internet
  • Depósito de bagagens
  • Instalações da lavanderia
  • Passeios/Informações turísticas
  • Recepção 24 horas
  • Serviços de limpeza
  • Toalhas para alugar
Alimentos e bebidas
  • Bar
  • Café
  • Refeições Disponíveis
  • Restaurante
  • Boate
  • Wi-fi


  • 2017

    5º Melhor, grande Hostel do mundo

  • 2016

    O melhor, Hostels Mais Populares Madrid


  • 2016

    grande Hostel do mundo