Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy


For cancellations made more than 3 months prior to arrival: 25% of the total amount;
For cancellations made less than 3 months prior to arrival: 50% of the total amount
Less than four weeks prior to arrival: 100% of the total amount plus 50% of the subsistence costs.
Up to 10% of the group members can be cancelled free of charge four weeks prior to arrival.

Additional Terms and Conditions

4-6 weeks after returning our group contract form, fully filled in and signed, the total amount for the reservation must be paid in advance.
 For bookings made on short notice up to one week before arrival, payment is possible only per credit card. Any remittance costs shall be charged to the depositor.
Please note that upon arrival of the group we collect a security deposit of € 20.00 per person in cash. The teacher/group leader will collect the corresponding total amount and will have it available and hand it over to a member of the reception staff against receipt. Provided there are no complaints about the condition of the room upon check-out, the full amount of the deposit will, of course, be refunded to the teacher/group leader.

House rules
The house rules are a component of the General Terms and Conditions. In the event of infringement of the house rules, Smart Stay City Hostel is entitled to terminate the accommodation agreement without notice. No refund is granted for services not taken advantage of due to contract cancellation.

Liability / Deposits
Anyone causing damage to the building or inventory is liable for the costs within the scope of the statutory provisions (in particular also escorts and event organizers). Theft and intentional damage of property will be promptly reported to the police. Upon the departure of groups the rooms will be inspected by our sta. Gross befoulment and damage will be invoiced and must be paid for upon check-out. Smart Stay assumes no liability for luggage stored in the luggage room or for vehicles or bicycles parked on the premises of Smart Stay Hostel Munich City.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor selecione para mostrar que leu e entendeu os termos e condições.
Você deve aceitar os termos e condições para que possamos confirmar sua reserva.

Smart Stay Hostel Munich City

Reserve com mais de 3 dias de antecedência para cancelamento gratuito.
  • Localização Magnifica
  • Staff Brilhante
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Descrição do estabelecimento

Welcome to Smart Stay Hostel Munich City!

Our Smart Stay hostel is located right in the heart of the Munich's city center. We are within ten minute walk from the Central Station and all the major sights with shopping, bars, and restaurants around the corner. Stay at the only backpacker hostel that’s just two minutes’ walk from the Oktoberfest and near two subway stations taking you downtown to the Marienplatz!

Explore Munich's heart, walk to all the city's major sites and find cafés, markets and nightlife just in our neighbourhood. Stroll up downtown, explore the English Garden and taste a beer at the Hofbrauhaus Brewery. Talk a trip to visit Schloss Nymphenburg or visit the German Museum located at the Isar River. Our staff will help finding your way around in Munich.

We offer great value accommodation for everyone. The size and variety of the rooms are unmatched - We offer private rooms, shared dorm rooms for 4, 6 and 8 people and female dorms , all with private bathrooms in every room and with lockers to secure your valuables. We offer spacious and cozy private, double, dormitory rooms (four, six and eightbed-rooms) all with private bathrooms. Each room has Free WiFi. You can also use our internet PCs in our internet cafe located just in the lobby.

All accommodation is offered with ensuite facilities, dressing rooms and lockers. Bring your own lock! We also feature fast internet, a great kitchen, a lounge/TV rooms, laundry, luggage and bike storage and lots of local discounts.

Breakfast is the most important meal of the day and is served between 7 a.m. and 11 a.m. for a small surcharge of 6.50 euros.

Looking forward welcoming you to Munich! Verificar Regras da Casa

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Comentários e avaliações

  • Valorize Seu Dinheiro 6.8

  • Segurança 7.0

  • Localização 8.1

  • Funcionários 7.5

  • Ambiente 5.6

  • Limpeza 5.3

  • Instalações 5.7

Avaliações mais recentes

  • 10.0


    16 Mai 2019
    Local muito organizado, quarto e banheiros limpos e espaçosos, atendimento maravilhoso. Localização é ótima, perto de tudo. Amei o hostel!
    Brasil, Mulher, 25-30
  • 10.0


    04 Jan 2019
    The hostel is very good. The costumers was pretty fine and the atmosphere is friendly. The price is really ok for what the hostel offer!
    Brasil, Homem, 18-24
  • 9.7


    19 Jun 2019
    The hostel is good! A good bar, a good place to interact with other people. The room was really clean but really really hot and that made it uncomfortable for sleeping. I've stayed there for just one night so it was ok.
    Brasil, Homem, 25-30
  • 8.9


    04 Mai 2019
    O ambiente é muito bom. Perto de estação de metrô.
    Brasil, Homem, 31-40
  • 7.7

    Muito bom

    10 Jun 2019
    The female room is spacious. The beds are goods and the sheets are sparkling clean. However, the window barely opens making the room quite stuffy, specially in summer. The kitchen is small and was not really well kept (old equipment, some broken) and didn’t have basic cutlery.
    Brasil, Mulher, 31-40
  • 7.7

    Muito bom

    02 Jan 2019
    Really good hostel with great staffs!!
    Brasil, Grupo somente de mulheres, 18-24
  • 7.1

    Muito bom

    12 Jun 2019
    The hostel is really nice but each bed in the bedroom should have their own plug, we had two plugs to six people in the room. Besides that, the wifi didnt have a good signal in the room.
    Brasil, Homem, 18-24
  • 6.0


    19 Set 2019
    I stayed just one day, the place is ok, but ok like other any hostel to stay 1/2 nigths.. Staff is not educate/nice, bathroom is disgusting and there isn’t plugs near the beds.. lockers are not big and if your backpack it is, you wont have space and to finish the breakfast there is nothing special.. if you want just a bed for a few days, ok, but if have another place with the same price, book in other hostel
    Brasil, Homem, 25-30
  • 4.9


    28 Nov 2019
    Muito sujo. Garrafas de cerveja e água espalhados pelo quarto durante dias, sem que houvesse limpeza. Casa de banho muito suja. lavatório nojento. Camas não identificadas.
    Portugal, Homem, 25-30
  • 2.3


    31 Dez 2019
    Infelizmente, terrível experiência. Hostel sujo, chuveiro do quarto quebrado, prédio velho. O pessoal não é simpático, pelo contrário, mesmo pedindo para arrumar o chuveiro não fizeram nada nem pediram desculpas. Não indico, e não volto.
    Brasil, Mulher, 25-30
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  • Mapas da cidade gratuítos
  • Roupas de cama incluídas
  • WiFi Gratís
  • Acesso com cartão chave
  • Alugam-se secadores de cabelo
  • Armários
  • Café da manhã não incluído
  • Cozinha
  • Elevador
  • Estacionamento
  • Lavadora
  • Quarto comum
  • Acesso à Internet
  • Depósito de bagagens
  • Instalações da lavanderia
  • Recepção 24 horas
  • Segurança 24 horas
  • Toalhas para alugar
Alimentos e bebidas
  • Bar
  • Café
  • Mesa de Sinuca