Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

• Please note that our group cancellation policy is of 20 days before the group’s arrival. Past this time no refund will be given.
• We do not offer coach parking, please ensure that drivers are fully aware of this and have organised proper coach parking prior to arrival.
• One group leader will be required to fill in a credit card authorization form upon arrival for a “Group Deposit”. This will need to be the card holder. We will pre-authorize the card for €500 (euro). Money will be deducted if:
o Members of group are misbehaving in or outside the building, being noising or causing damage to the property
o Members of group are found bringing or consuming alcohol purchased from outside the hostel's bar or drinking alcohol in the dorms (regardless if purchased in the hostel or not)
o Interfering with fire alarm or smoking inside the building
o Key cards for room access are lost (10€ per key card)
o This list is not conclusive.
• Deposits MUST be done by presenting a credit card, cash deposits are NOT accepted.
• Please keep in mind we cannot always accommodate groups all on the same floor because of the layout of the building and the room type chosen but we will always try and do our best to accommodate groups close together.
• Ensure the room availability that is given to you allow you flexibility to fit your boys/girls breakdown once you receive it.

Additional Terms and Conditions

• Any charge if the reservation is cancelled until 72 hours before the check-in date. After this deadline, it will be charged (per person) the first night of the cancelled booking.
• We do not accept groups of under 16 years old.
• We will need to know at request time: average age of guests, nationality and purpose of the trip.
• We will need to know/have at least one week before arrival:
- authorization signed by the parents for minors (under 18 years old). This authorization must be presented in original at the moment of check-in as well! We can provide a fac-simili of this document.
- name and contacts of the group leaders coming on the trip
- bed allocation for each guest according to the room types specified on the proposal and pre-confirmed by you.
• The group leader must ensure that the whole group respects the hostel rules and co-operates fully with our staff if, for example, the building needs to be promptly evacuated. That said, at least one group leader must be with the group at all times – this is in case of an emergency or unacceptable behaviour.
• The group must complete online check-in at least a day before arrival. The procedure of doing online check-in will be demonstrated by email by us when the payment is completed.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor selecione para mostrar que leu e entendeu os termos e condições.
Você deve aceitar os termos e condições para que possamos confirmar sua reserva.
Reserve com mais de 7 dias de antecedência para cancelamento gratuito.
8.9
  • Localização Magnifica
  • Staff Suberbo
  • Excelente Limpeza
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Descrição do estabelecimento

Secret recipe to enjoy Milan: combine awesome people, a great location right in the heart of the city, comfy affordable beds and a huge fancy common area.
Add a little excitement, share your stories, fun, best vibes with new friends from all over the world. Mix well and...Welcome to Queen Hostel!
Between our wonderful staff, plenty amenities and beautiful common spaces, we promise that your stay will be the most at home you've felt on the road.

At Queen Hostel you can choose from female or mixed dorms which feature bunk beds, air conditioner, individual lockers, new and comfortable mattresses, new bed linen, individual reading lamp and much more. Our rooms are spacious, airy and clean.

There's FREE WIFI everywhere in the hostel, even in the bathrooms! You'll find here a great common area, with a huge bar, foosball, snooker, board games, musical instruments, bike rental, a very cozy relax area... You can join many activities dedicated to our guests every evening! Verificar Regras da Casa

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Comentários e avaliações

  • Valorize Seu Dinheiro 8.7

  • Segurança 9.3

  • Localização 8.7

  • Funcionários 9.3

  • Ambiente 9.2

  • Limpeza 8.6

  • Instalações 8.6


Avaliações mais recentes

  • 10.0

    Ótimo

    12 Jun 2019
    Amazing place. The staff are very nice. Will come back definitely.
    Brasil, Mulher, 18-24
  • 10.0

    Ótimo

    10 Jun 2019
    Acho que eu daria uma nota menor nos outros quesitos só para deixar claro que o staff do hostel é nota 1000! A experiencia de fazer check in online, o ambiente criado pelo time que trabalha la, a facilidade de localizar e de chegar nos pontos turísticos (tudo a pé, da forma que um bom turista gosta), e claro, destaque pro Rafa, que fica no bar na madruga! Milão e o queen hostel deixarão saudades.
    Brasil, Homem, 25-30
  • 10.0

    Ótimo

    07 Mai 2019
    Staff is really nice and has a great location, very near to train stop. They always have activities at common area, so is good if you’re traveling alone. Breakfast is simple but very nice. The only bad part was the shower, it was never hot. Despite that, I really recommend this hostel!
    Brasil, Mulher, 31-40
  • 9.7

    Ótimo

    28 Abr 2019
    Everything it is ok!
    Brasil, Homem, 18-24
  • 9.7

    Ótimo

    27 Abr 2019
    Melhor hostel que já fiquei
    Brasil, Mulher, 41+
  • 9.4

    Ótimo

    01 Mai 2019
    Ótimo atendimento, recomendo super!
    Brasil, Mulher, 18-24
  • 9.4

    Ótimo

    16 Abr 2019
    Ambiente e staff muito bom!!! Recomendo!
    Brasil, Homem, 18-24
  • 9.4

    Ótimo

    11 Abr 2019
    Ótimo lugar, muito organizado e limpo! Voltaria sem dúvidas!
    Brasil, Mulher, 25-30
  • 8.0

    Maravilhoso

    07 Mai 2019
    A staff é maravilhosa e super atenciosa, o bar e cozinha têm preços ótimos. Infelizmente meu quarto estava com mal cheiro e o banheiro também.
    Brasil, Mulher, 18-24
  • 5.4

    Classificação

    23 Abr 2019
    Cancelei dentro do prazo de 48 horas e mesmo assim descontaram uma noite no meu cartao e também nai responderam meu e-mail. Péssimo. Quero que devolvam essa primeira noite que não utilizei.
    Brasil, Mulher, 18-24
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Instalações

Grátis
  • Acesso gratuito à Internet
  • Café da manhã
  • City tour gratis
  • Mapas da cidade gratuítos
  • Roupas de cama incluídas
  • Toalhas Incluídas
  • WiFi Gratís
Geral
  • Acesso com cartão chave
  • Ar condicionado
  • Armários
  • Caixa de depósito seguro
  • Chuveiros de água quente
  • Cozinha
  • Estacionamento
  • Estacionamento para bicicletas
  • ferro/tábua de engomar
  • Fogão
  • Geladeira/freezer
  • Lavadora
  • luz de leitura
  • Micro-ondas
  • Quarto comum
  • Secador
  • Secadores
  • Troca de livros
  • Utensílios
  • ventoinhas de tecto
Serviços
  • Acesso à Internet
  • Aluguel de bicicletas
  • Depósito de bagagens
  • Instalações da lavanderia
  • Passeios/Informações turísticas
  • Recepção 24 horas
  • Segurança 24 horas
  • Serviço de fax
  • Serviços de limpeza
  • Ultimo check out
Alimentos e bebidas
  • Bar
  • Café
  • Instalações para fazer chá/café
  • Refeições Disponíveis
Diversão
  • DVDs
  • Futebol de mesa
  • Jogos de tabuleiro
  • Mesa de Sinuca
  • Salão de Jogos
  • Wi-fi


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