Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
Cancellations should always be made by telephone (941 049 569/691 699 725) or through your user account (if you made the online reservation) 168 hours in advance.
If you do not cancel, you will lose the deposit amount of the reservation.
You must indicate your expected arrival time at the time you make your reservation. In case of variation or modification of your time of your expected time of arrival, you must inform via phone to not lose your reservation.
Additional Terms and Conditions
Payment by credit / debit card is accepted.
The payment of the rooms must be made at the time of arrival at the pension or check-in, due to the delivery of keys for their autonomy.
It will increase the price at San Mateo parties by 10%.
Special prices for corporate groups and long stays.
On the day of departure or check-out rooms must be vacated by 12 am.
The following group types are not accepted by this hostel: Junior / Primary School, College / University, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
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Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
Você deve aceitar os termos e condições para que possamos confirmar sua reserva.
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