Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 3 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
We have a strict two weeks cancellation policy, guests must contact us before 2 PM ACST two weeks days before their arrival to avoid being charged. If you wish to cancel or amend your booking, please contact us.
*Two weeks before check in time( 2 PM ACST) =100% of prepayment will be refunded or no charges applied
*Cancellations or amendments made within two weeks before check in time = the first 3 nights will be charged
*In case of no-show, 100% of booking will be charged
Additional Terms and Conditions
Check in is any time after 2 PM. All guests are required to provide a government issued photo ID (passport/driver’s license) along with a credit card at check in. Your nightly rate covers a stay from 2PM to 10AM the following day.
Check out time is 10 AM, late fees may apply for a late check out. Please be considerate to other guests when you leave the room in the morning. We’ll try our best to accommodate early or late check ins and check outs, however we may not able to meet a certain request depending on availability.
Extension of stay
Management should be notified in advance for any extension of stay at the hostel (subject to room availability) and payment should be received before 8pm of the date of the request in order to get approval.
A deposit in cash of $10/person is required upon check-in. The deposit will be returned to you when you check-out. Failure to claim your $10 deposit within 15 days after check-out will result in forfeiture of the amount. You must claim your deposit in person at our reception desk.
Parking is available free of charge for all house guests. Please do not park in the way of the electrical motorized gate when fully open or half way open and on/besides the yellow line on the street as you might get fined by the Alice Springs Council Rangers. Do not leave any valuables inside your car when parked. Jump Inn Budget Accommodation cannot take any responsibility for the loss or theft of any of such articles while your car is parked.
The purpose of the policy is to provide a safe and secure environment for our guests and our staff. Please have your visitors wait in the lobby area by the reception desk. Visitors or non-guest friends are not allowed inside the premises, the residence area is reserved exclusively for registered guests.
Please note that unfortunately we don’t have facilities suitable for children. We can only accept guests over the age of 18.
Pets are not allowed without prior arrangement/ permission from the management team.
*Please note that we do not admit guests from Alice Springs or the Greater Alice Springs Area.
*Smoking is permitted outside at the designated area, please use ashtrays placed in the yard. Smoking is completely FORBIDDEN inside the room. A fine of $250 will apply when smoking in the non-smoking area.
*In the event of failure to comply with the Jump Inn Alice Springs Fire Regulation, resulting in activation the fire alarm where the emergency services are required to attend: the guest will be held liable for the associated costs of $823. Jump Inn shall not be responsible for, or liable for any loss, theft or damage of personal property on, or brought into the hostel or in the immediate vicinity of any of the hostel. Jump Inn also reserves the right to terminate the reservation immediately if guest failure to meet the Jump Inn Guest Code of Conduct, without a refund.
*The replacement cost of any damaged door lock is applicable for a total amount of $350 to be paid immediately.
We accept Master and Visa cards, please note that if you wish to settle your bill by credit card a surcharge of 1.5% will be applicable. Full payment has to be made on arrival by cash or credit card. Prices quoted are in AUD and all payments must be made in AUD.
The owners of Jump Inn Budget Accommodation are dedicated to the protection of our planet and its natural resources. We encourage all our guests to help by:
*Switching off lights when not in use;
*Ensuring that taps are always turned off after use;
*Avoiding the unnecessary use of towels – just use what you need.;
*We will sort the recyclable rubbish collected from guest rooms i.e. paper, plastic, metal and glass;
*We thank you in advance for your comprehension and co-operation.
The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
Você deve aceitar os termos e condições para que possamos confirmar sua reserva.
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