Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation Penalty
- From confirmation: 25% of the stay to be charged
- 30 Days out: 90% of the stay to be charged
- 7 Days out: 100% of the stay to be charged

No show 100% of the stay to be charged

Additional Terms and Conditions

Deposit Due of the total booking value
- Upon confirmation: 25%
- 30 Days out: 75%

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Any inquiry not fitted above criteria, please do not hesitate to contact our team at

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor selecione para mostrar que leu e entendeu os termos e condições.
Você deve aceitar os termos e condições para que possamos confirmar sua reserva.
Reserve com mais de 7 dias de antecedência para cancelamento gratuito.


725 Comentários
  • Localização Perfeita
  • Staff Maravilhoso
  • Fantástica Limpeza
Ver todos os comentarios

Descrição do estabelecimento

Generator Madrid is a 5 story building with a 3 story ‘attico’ (approximately 6161.01 m2 in total) located at the corner of Calle San Silva and Calle San Bernardo, right off of the bustling Grand Via. The building is triangular in shape and was originally built in 1930 for residential use. After the Spanish Civil War ended, the area became much more commercially oriented, and the building was transformed into a parking lot with a gas station on the main level. The area has several representative buildings of the different times, with great historical and cultural value.

We are located in one of the best areas of Madrid, right near to some of the most renowned landmarks and attractions of the city such as Templo de Debod, Parque del Retiro and Puerta de Alcala, amongst other interesting attractions that you can visit in Madrid.

We have several types of rooms in order to satisfy the needs of our guests and travellers. In this sense, we have both private and shared both accommodation options that will make the stay of our guests and travellers wonderful. On top of that, we have several common areas where the guests and travellers can get together and exchange past experiences and future plans.

You want to be spending time exploring the city, not waiting for pasta to boil! We might not have a food preparation space, however we have a restaurant and café that will cater to your every needs!

Generator Madrid Policies and Conditions:

Cancellation policy: 24h before arrival.
In case of no show or late cancellation, the total amount of the full booking will be charged unless the property is informed of late arrival by the guest.

Check in from 14:00.
Check out before 10:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes included.
Breakfast not included.


The reception service is open 24 hours per day.
No curfew.
We do not accept customers younger than 18 years of age.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
The maximum period of stay is 14 days.
Please be advised that we do not offer food preparation facilities as we have a café and restaurant in the building.
All external food and drinks are prohibited as our delicious treats are all you will need! Verificar Regras da Casa

Verificar disponibilidade

Comentários e avaliações

  • Valorize Seu Dinheiro 8.4

  • Segurança 9.3

  • Localização 9.5

  • Funcionários 8.7

  • Ambiente 8.2

  • Limpeza 9.1

  • Instalações 8.6

Avaliações mais recentes

  • 10.0


    12 Set 2018
    Excelente!!sempre uma boa opção!!
    Brasil, Mulher, 31-40
  • 10.0


    24 Jul 2018
    excelente instalação, localização e segurança. Recomendável.
    Brasil, Homem, 25-30
  • 9.7


    01 Mai 2019
    The Generator Hostels are the best, right? They are like the Ferrari in the hostels world. Impeccable. I don't even have to say anything about the premises, because the name speaks for itself, but let me tell you about the location: AMAZING. Just a few steps away from the Gran Vía and Santo Domingo Subway station. Don't think twice: book your stay with them.
    Brasil, Grupo somente de homens, 31-40
  • 9.4


    10 Out 2018
    Hostel excelente, atendimento excepcional, instalações padrão de hotel, ducha boa. Só não dei nota máxima porque ficamos meio dia sem papel higiênico no banheiro, então não entendo com qual frequência fazem fiscalização disso. Volto mais vezes, a rede Generator é a melhor que fiquei até hoje.
    Brasil, Mulher, 25-30
  • 9.1


    14 Ago 2018
    Hostel maravilhoso, muito lindo e com ambiente super confortável. tem um rooftop delicioso também, e a localização é perfeita, perto de tudo! a cama foi uma das melhores que já dormi em um hostel. só o banheiro que é um pouco claustrofóbico, e a luz é por sensor, o que incomoda, já que você precisa ficar se mexendo para não ficar completamente no escuro! fora isso eu super recomendo! já me hospedei lá duas vezes e voltaria!
    Brasil, Casal, 25-30
  • 8.9


    05 Dez 2018
    Tivemos um atendimento mediano na recepção, mas estrutura das áreas comuns e quartos são ótimos. Sugiro adicionar toalha de banho gratuita aos hospedes.
    Brasil, Mulher, 25-30
  • 8.9


    09 Ago 2018
    Overall a enjoyable stay the rooms are perfect, rooftop was amazing and the place was spotless. The size and layout the hostel however made it feel more like a hotel which makes it hard to socialise with people who arent in your room so i would not reccomend for solo travel. The rooftop bar staff were great (especially the tall man with a beard) at making us feel welcome and giving suggestions for places to go. This was very helpful as we werent offered much information during our check in.
    Brasil, Casal, 25-30
  • 8.6


    24 Fev 2019
    Hostel que parece mais um hotel 4 estrelas Muito bonito, novo, moderno, preço é alto para um hostel, mas justo pela qualidade das instalações. Não possui aquele energia de hostel que um viajante solitário procura, muitos grupos fechados e poucas amizades no hostel. O que realmente não gostei é que não é permitido comida ou bebida de fora, te obrigam a consumir do bar ou restaurante com preços elevados...
    Brasil, Homem, 25-30
  • 4.9


    07 Jul 2018
    1 - I arrived at the hostel with heavy suitcase and my boyfriend with crutches, no one helped or offered to help with the bags on the stairs. 2 - Arriving in the room the energy stopped working, it took more than 40 minutes to attend us. 3 - The room was dirty, there was even a cap of epilator in the room 4 - the TV did not work 5 - It was the 2nd negative experience in Generator, first I was in Venice a month ago and the service was rude, poor bathroom cleaning.. I will never back to Generator
    Brasil, Mulher, 31-40
Ver todos os comentarios


  • Acesso gratuito à Internet
  • Roupas de cama incluídas
  • WiFi Gratís
  • Acessível para pessoas com mobilidade reduzida
  • Ar condicionado
  • Armários
  • Café da manhã não incluído
  • Elevador
  • Micro-ondas
  • Terraço ao ar livre
  • Depósito de bagagens
  • Recepção 24 horas
  • Segurança 24 horas
  • Serviços de limpeza
  • Toalhas para alugar
Alimentos e bebidas
  • Bar
  • Restaurante