Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation Penalty
- From confirmation: 25% of the stay to be charged
- 30 Days out: 90% of the stay to be charged
- 7 Days out: 100% of the stay to be charged

No show 100% of the stay to be charged

Additional Terms and Conditions

Deposit Due of the total booking value
- Upon confirmation: 25%
- 30 Days out: 75%

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Any inquiry not fitted above criteria, please do not hesitate to contact our team at

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor selecione para mostrar que leu e entendeu os termos e condições.
Você deve aceitar os termos e condições para que possamos confirmar sua reserva.
Reserve com mais de 2 dias de antecedência para cancelamento gratuito.
  • Localização Perfeita
  • Staff Maravilhoso
  • Excelente Limpeza
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Descrição do estabelecimento

Generator Madrid is a design hotel-hostel located just steps from the Grand Via in the centre of the city. Guests can choose from shared dorms to private rooms, offering something for everyone. Complete with 24-hour reception, free wifi, restaurant and one of the best rooftop bars in the city, Generator is a fun and affordable choice in Madrid.

Located at the corner of Calle Silva and Calle San Bernardo, right off of the bustling Gran Via. The building is triangular in shape and was originally built in 1930 for residential use. After the Spanish Civil War ended, the area became much more commercially oriented, and the building was transformed into a parking lot with a gas station on the main level. The area has several representative buildings of the different times, with great historical and cultural value.

We are located in one of the best areas of Madrid, right near to some of the most renowned landmarks and attractions of the city such as Templo de Debod, Parque del Retiro and Puerta de Alcalá, amongst other interesting attractions that you can visit in Madrid.

We have several types of rooms in order to satisfy the needs of our guests and travellers. In this sense, we have both private and shared both accommodation options that will make the stay of our guests and travellers wonderful. On top of that, we have several common areas where the guests and travellers can get together and exchange past experiences and future plans.

You want to be spending time exploring the city, not waiting for pasta to boil! We might not have a food preparation space, however we have a restaurant and café that will cater to your every needs!

Generator Madrid Policies and Conditions:

Cancellation policy: 24h before arrival.
In case of no show or late cancellation, the total amount of the full booking will be charged unless the property is informed of late arrival by the guest.

Check in from 14:00.
Check out before 10:00 .

If applied, payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes included.
Breakfast not included.


The reception service is open 24 hours per day.
No curfew.
We do not accept customers younger than 18 years of age.
Valid Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Please be advised that we do not offer food preparation facilities as we have a café, a bar and a restaurant in the building.
All external food and drinks are prohibited as our delicious treats are all you will need! Verificar Regras da Casa

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Comentários e avaliações

  • Valorize Seu Dinheiro 7.7

  • Segurança 9.0

  • Localização 9.3

  • Funcionários 8.4

  • Ambiente 7.6

  • Limpeza 8.8

  • Instalações 7.5

Avaliações mais recentes

  • 10.0


    30 Dez 2021
    Lovely and organized place! I bet were not for the pandemic the nights there must be amazing!!!! Will be back for sure!!!!
    Brasil, Mulher, 31-40
  • 10.0


    06 Fev 2020
    Funcionários agradáveis e fluentes em inglês. Ótimas instalações e áreas de convívio. Limpeza 10/10.
    Portugal, Homem, 18-24
  • 10.0


    02 Jan 2020
    Hostel incrível! Instalações ótimas, atendentes atenciosos, quarto limpo, localização perfeita e tudo muito moderno e organizado.
    Brasil, Mulher, 18-24
  • 10.0


    13 Dez 2019
    Madri consegue ter excelentes hosteis, esse é mais um. Ótimo quarto(fiquei num de 8 pessoas). Infraestrutura excelente, equipe simpática e disposta a ajudar. É bem localizado, próximo a Gran Via (meia quadra) e próximo a estações de metrô, da praça Cibeles e do Sol. O hostel tem um bar e festas legais, assim como um rooftop super bonito. Só a noite tem um segurança que faz a ronda e parecia estar meio chapado/cheirado.
    Brasil, Homem, 31-40
  • 9.7


    07 Fev 2020
    Hostel muito bom, único problema é o preço para guardar a mala, muito caro.
    Brasil, Mulher, 31-40
  • 9.4


    05 Mai 2022
    Hostel lindo, limpo, super bem localizado, com acesso a 3 linhas de metro, funcionamento 24h, café da manhã maravilhoso e preço acessível. Sem falar no staff, super generoso e simpático. Os meus maiores inconvenientes eram os preços das bebidas (achei muito caro para quem está hospedado), as demasiadas manutenções da jacuzzi ainda mais nos horários de funcionamento delas, e ser impedida de entrar no bar do rooftop por estar cheio, sem nem estar tão cheio assim. Achei bem frustrante.
    Brasil, Mulher, 31-40
  • 9.4


    06 Jan 2020
    Albergue excelente! Localização maravilhosa. Só senti falta de cortinas nas beliches! Do resto, tudo perfeito!
    Brasil, Homem, 25-30
  • 8.9


    14 Fev 2020
    A guy just pissed all over his bed and the bedroom was smelling terrible. The staff was quick and just moved me to another room as soon as I asked to.
    Brasil, Homem, 18-24
  • 7.4

    Muito bom

    02 Dez 2019
    Everything was alright. I just think it is too expensive for what offers and not having access to a kitchen made my travel a lot more expensive.
    Brasil, Homem, 18-24
  • 6.9


    24 Fev 2022
    Good installations and clean hostel. However, it feels and operates like a hotel. If you are looking for the usual hostel atmosphere, this is not it. If you are looking for a clean, comfortable, and safe place to stay go for it. Major downside is that there is no kitchen…
    Brasil, Homem, 25-30
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  • Acesso gratuito à Internet
  • Roupas de cama incluídas
  • WiFi Gratís
  • Acesso com cartão chave
  • Acessível para pessoas com mobilidade reduzida
  • Ar condicionado
  • Armários
  • banheira aquecida
  • Beliches disponíveis
  • Café da manhã não incluído
  • Chuveiros de água quente
  • Elevador
  • Estacionamento
  • ferro/tábua de engomar
  • luz de leitura
  • Quarto comum
  • Sala de reuniões
  • Secadores
  • Segue recomendações sanitárias para o Covid-19
  • Terraço ao ar livre
  • Acesso à Internet
  • Aluguel de bicicletas
  • Caixa Eletronico
  • Depósito de bagagens
  • Passeios/Informações turísticas
  • Recepção 24 horas
  • Segurança 24 horas
  • Serviços de limpeza
  • Toalhas para alugar
  • Ultimo check out
Alimentos e bebidas
  • Bar
  • Café
  • Máquinas de venda automática
  • Refeições Disponíveis
  • Restaurante
  • Wi-fi