Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor selecione para mostrar que leu e entendeu os termos e condições.
Você deve aceitar os termos e condições para que possamos confirmar sua reserva.
Reserve com mais de 7 dias de antecedência para cancelamento gratuito.
  • Localização Perfeita
  • Staff Suberbo
  • Fantástica Limpeza
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Descrição do estabelecimento

Aloha! We welcome you to come experience the hidden gem of Hilo!

We are located near Downtown Hilo, within 15 – 20 minutes walking distance of many local restaurants, shops, and markets. Other wonderful attractions such as beaches and waterfalls are just a short drive away! Venture the beauty of Hilo and treat yourself to some relaxation here at the Big Island Boutique Hostel! Enjoy all that Hilo & the Big Island of Hawai'i has to offer and tell your friends too! We offer free Parking and Wi-Fi/Internet.

We strongly recommend obtaining a rental vehicle to make the most of out your adventure times on the Big Island...it is a B I G Island after all.

Here at the Big Island Boutique Hostel, it’s our duty to make sure that our hostel is clean, comfortable and secure so that our guests can feel safe and welcome! Our newly renovated hostel features beautiful bedrooms equipped with comfortable memory foam mattresses and pillows, soft and high quality linens and comfy quilts too. We also have coded locks on our doors to enhance security well-sealed windows for your quiet enjoyment.

Unwind in our Common Room enhanced with natural lighting and equipped with a small library, an “International Clothing Swap Closet”, coffee/tea station and a bar with outlets and large mirror which provides an ideal work space or a fun space to apply makeup for an evening out. Our cozy kitchenette is equipped with a toaster oven, microwave, full sized refrigerator, coffee grinder, French press, dishes and eating utensils. A clean, well-lit shower room and bathroom are shared between guests.

We are determined to make sure that you will be provided with the best accommodation possible and help to make your stay memorable with new friends from all over the world.

Important!!!
• All doors at our hostel will always be locked with codes. Please make sure to check your email for your own access code. You should receive it one day prior to your arrival, contact us if not.
• All beds are 'first come, first served' order. No specific bed is reserved, unless you have a medical condition. Please let your friendly staff know ahead of time when booking our hostel.

Please note: We only accept out of town travelers.

When checking in, please prepare the followings:
1. Proof of recent arrival date or departure date to the Big Island
• Plane ticket, E-ticket, or Travel itinerary
2. Valid government issued photo ID
• Passport, Driver’s license, State ID, or Permanent resident card.
IMPORTANT: You will not be allowed to check in if you are unable to show at least one item from each category.

Age restrictions & safety reasons:
• Must be 18 years old or older
Note: We will cancel your booking on arrival if you are under 18 or if you are an accompanied minor.

*Please know that we are located on the 2nd floor of the building. We do NOT have an elevator*

The Big Island Boutique Hostel Policies & Conditions:

Check in from 14:00 to 21:00 / 2:00PM to 9:00PM
Check out before 12:00 / 12:00PM
*In case of any EARLY or LATE arrivals, please make sure to inform us via email or phone call ahead of time*
The remaining balances can be pay by Cash, Credit Cards, or Debit Cards upon arrival.
Get 5% off when you pay cash!

Please note: Hostelworld Insurance deposit or standard flexible booking does not apply to your separate deposit that will be taken by The Big Island Boutique Hostel. The Big Island Boutique Hostel requires a $20.00 USD security deposit at check-in from every person.


Cancellation Policy:
• We accept cancellations/changes only via e-mail.
• Free cancellation option must be made at least 3 days (72 hours) before your arrival time.
• Failure to cancel your reservation before 3 days (72 hours) will result in one day charge to your card on file.
• After checking in, no cancellations will be accepted without 3 days (72 hours) notice.
• If you are a no show and have not cancelled within the allotted time, we reserve the right to charge your credit card on file.

General:
Check in from 14:00 to 21:00 / 2:00PM to 9:00PM
Check out before 12:00 / 12:00PM
• No curfew. Only quiet time 22:30 - 08:00 / 10:30PM - 8:00AM
• Taxes included.
• This is a non-smoking hostel.
• This hostel requires a minimum stay of 2 nights.
• The maximum period of stay is of 14 days.
• Breakfast is NOT included.

Amenities:
• Air conditions (AC)
• Free Wi-Fi/Internet
• 24/7 friendly on-call staff
• 24/7 recording security cameras
• Clean bedding
• Memory Foam Mattresses & Pillows
• Free tea & coffee
• Free lockers
• Daily cleaning service
• Free parking (behind the hostel)
• Cozy kitchenette
• Hair dryer
• Coded lock on bedroom doors
• Hot showers
• Reverse Osmosis Filter Drinking Water
• Shampoo & soap
• Board games​ Verificar Regras da Casa

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Comentários e avaliações

  • Valorize Seu Dinheiro 9.0

  • Segurança 9.8

  • Localização 9.1

  • Funcionários 9.8

  • Ambiente 9.1

  • Limpeza 9.8

  • Instalações 9.2


Avaliações mais recentes

  • 10.0

    Ótimo

    04 Jan 2019
    Candance and Malia (staff) made our trip. They were very helpful in heping us planning our time both in Hilo and also in Kona side of the island. Very friendly girls. The hostel is very clean and well located too, so we had a very good time there. Highly recommend for everyone.
    Brasil, Homem, 25-30
  • 10.0

    Ótimo

    09 Jul 2018
    I loved this place and I loved Hilo as well! The hostel is all new, they have a lot of cool things like a place to leave clothes you don’t like anymore and take one if you like... They provide everything you need basically (soap, shampoo, conditioner for free) and the rooms as very comfortable! I really enjoyed my stay there and will come back because 3 days in the Big Island was not even close to be enough ! Mahalo
    Brasil, Mulher, 25-30
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Instalações

Grátis
  • Acesso gratuito à Internet
  • Estacionamento gratuito
  • Mapas da cidade gratuítos
  • Roupas de cama incluídas
  • Toalhas Incluídas
  • WiFi Gratís
Geral
  • Alugam-se secadores de cabelo
  • Ar condicionado
  • Armários
  • Café da manhã não incluído
  • Chuveiros de água quente
  • Cozinha
  • Estacionamento
  • Fogão
  • Geladeira/freezer
  • Micro-ondas
  • Quarto comum
  • Secador
  • Secadores
  • Troca de livros
  • Utensílios
Serviços
  • Acesso à Internet
  • Check-in/out expresso
  • Depósito de bagagens
  • Recepção (Horas limitadas)
  • Segurança 24 horas
  • Serviços de limpeza
  • Toalhas para alugar
  • Ultimo check out
Alimentos e bebidas
  • Instalações para fazer chá/café
Diversão
  • Jogos de tabuleiro
  • Wi-fi

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