- Brasil, Mulher, 25-30
- Nômade Novato
- 7 Avaliações
The lockers inside the room.do not work, I had my tablet stolen. So I decided to change for a private room, and my staying was transformed in hell. The only answer I could get from the person that was attending me was "the system changed the room there's nothing I can do". The guy who attended me when I report the robbery was very kind and helpful, the rest I can't say the same.
Dear guest, thank you for taking the time to give us a feedback. We are sorry about the inconvenience you had during your stay. If the lockers in your room aren't working or broken or anything like this, don't hesitate to report this to the reception so that our facility manager can fix this. We also have lockers in the ground floor, which you can always use. Greetings from Hamburg, your MEININGER-Team
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