- Brasil, Mulher, 25-30
- Nômade Novato
- 2 Avaliações
The hostel is cozy and its staff very nice. But even it is central located its neighborhood is not safe, very desert at night, you dont feel comfortable walking around there and also there is no convinience store near for the first necessities like water or something simple to eat. Even it is no a hostel's problem I consider it a important point. I also had problems with the shower and there is no one there to help, because there are no employees at hostel, just the owners that let a phone.
Dear guest, we are sorry that you had problems about district and shower. But me (one of the owners) was personally checked you in and was there all day and I had no idea aobut the showerproblem. If you could let me know we could find a solution. It is very normal to have pracctical problemds at the hostels because there is a lot of use bu they are solvable problems, -if you could let me know!- And our neigbourhood is 5 min away from biggest street of İstanbul. -İstiklal Street- So there are people on the street until 12 in the night or so. You have rated security 2, this is very suprising because to rate it so law you need to live a spesific incident or witnessed a crime or something. People can not be on the streets until morning of course, there s no such a district in the world I guess. And we as Jumba sisters spent so much time at the hostel and we are always reachable on the phone. We do not have an employee on purpose because this is a small family business and we like it in this way. I hope you had a good overall İstanbul experience and take care.
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