- Brasil, Mulher, 25-30
- Nômade Novato
- 2 Avaliações
I wrote to them I would be arriving late, twice, and when I got there I rang and I rang the bell and no one came. I was alone, in the dark, it was 3 in the morning, tired, I had no internet and no phone to call the number. I wandered through the region seeking for wifi or another hotel that would cost me all my money. I finally found a girl whose phone I used and got in. There was a very dirty lady living in my room, dirty clothes, showering in the sink. Spanish guys talking loudly until 2:40 am
Dear Guest ,Following your recent stay here at Holland House , I would like to thank you for having taken the time to post your comments.. As advertised we do accept arrivals after 9pm ,but as the reception is closed, you have to call the night porter .I'm sorry you had a bad roommate and heard noise 2.40am , did you reported any of the issue to our team (especially night porter on duty )?I'm sure they would have helped with the noise and surely had a talk to your roommate . Please do not hesitate to contact me directly on firstname.lastname@example.org to expand on exactly what the problem was that you experienced with the lady in the room and the noise at night ,I hope that you do not judge us solely on your experience and would welcome more feedback from you so that we could take corrective action.
- Brasil, Casal, 25-30
- Nômade Novato
- 1 comentário
A localização é boa, porém a limpeza, os quartos e os banheiros são horríveis, nada parecidos com as fotos, a iluminação do quarto era péssima, chegamos e as camas estavam bagunçadas. Café da manhã também deixou muito a desejar. Não vale a pena o investimento!
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